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We are sorry that you were not completely satisfied with the quality of our products. Please use this complaints form to notify us of a product defect and claim a refund. We process all complaints and take them into consideration in our work to improve our production process and diapers.
Please note that in order for a refund to be issued, the product(s) must be returned to us and declared by us to be defective. So please save any defective products and the diaper pack until we provide further instructions.